Harbour Heights Hotel, Poole - Reviews, Room Options & Prices 2025

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About the Hotel

73 Haven Rd, Poole, United Kingdom, BH137LW

“The fine views of Poole Harbour were absolutely amazing!”view full review

Rooms

Harbour Heights Hotel features a variety of rooms designed for comfort and panoramic views. The Harbour View Double Deluxe offers spacious accommodation with double Juliette balconies, while the Standard Double includes spa baths and premium vi-spring beds. Many rooms provide balconies for guests to enjoy the sights of Poole Harbour and Brownsea Island.

Dining

The View Restaurant serves European cuisine with a focus on local ingredients, offering a diverse menu including freshly prepared sharing boards and locally sourced shellfish. An award-winning Chinese restaurant, Ocean Palace, provides mouth-watering Asian dishes in a scenic setting. Guests can also savor afternoon tea with hand-cut sandwiches and warm scones.

Location

Overlooking Poole Harbour, the hotel offers breathtaking views and easy access to the waterfront. Guests can enjoy the terrace for alfresco dining while taking in the magical harbour islands. The elevated position allows for stunning sunrises that enhance the overall experience.

Parking and Amenities

The hotel provides free parking for its guests, enabling easy access to the surrounding area. Each room is equipped with a Nespresso machine and complimentary mineral water for added convenience. Air conditioning and climate control ensure a comfortable stay all year round.

Wellness and Relaxation

Guests can unwind in spa baths available in many rooms, offering a relaxing respite after a day of exploration. The hotel's terrace is a prime spot for leisure, where guests can enjoy sunlight and refreshing drinks. Dining options like Sunday Roast enhance the relaxation and family-style dining experience.

Highlights

Location: Overlooking Poole Harbour

Rooms: Harbour View Double Deluxe with Juliette balconies

Dining: The View Restaurant offering European cuisine

Wellness: Spa baths in many rooms

Parking: Free parking for guests

Tea: Afternoon tea with hand-cut sandwiches

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

24 m²

1 Double bed

Heating

Bathtub

room details

Double Room Harbour View

2 persons

24 m²

1 Double bed

Harbour view

Heating

Bathtub

room details

Double Room Harbour View Balcony

2 persons

27 m²

1 Double bed

Harbour view

Heating

Bathtub

room details

Deluxe Double Room

2 persons

42 m²

1 King-size bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Poole 4.3 km

Airports

Bournemouth (BOH) 16.0 km

Southampton (SOU) 59.3 km

Bus

Bus stop 3.2 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Ocean Palace Restaurant Delight

“Dining at the Ocean Palace was a treat! The food was lovely, and I found the menu quite varied. The atmosphere in the restaurant made it an enjoyable evening, complemented by great views that added to the overall experience.” view full review

Spacious and Modern Room

“During my stay, I was delighted with the spacious double beautiful room. It featured a large bed, two big bay windows, and even a sitting area. The ambiance was inviting, making it a perfect retreat after a long day.” view full review

Jacuzzi Bath Bliss

“One standout feature was the large bathroom with a jacuzzi bath. After busy days, I loved relaxing in the warm bubbles, making my stay truly rejuvenating.” view full review

Great In-Room Amenities

“I appreciated the variety of amenities provided in my room, including a coffee machine and a selection of teas and biscuits. These personal touches made my stay feel extra special, especially with the biscuits being rotated daily!” view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

73 Haven Rd, Poole, United Kingdom, BH137LW

Map view

73 Haven Rd, Poole, United Kingdom, BH137LW

City landmarks

Garden

Compton Acres

1.2 km

Beach

Sandbanks Beach

1.5 km

Beach

Bournemouth Beach

4.3 km

Castle

Brownsea Castle

2.3 km

Beach

Canford Cliffs Beach

1.1 km

Landmark

Sandbanks

2.2 km

Landmark

Holy Angels

1.1 km

Island

Brownsea Island

3.1 km

Park

Canford Cliffs Pirate Ship Play Park

800 m

Nature reserve

Luscombe Valley Nature Reserve

900 m

Landmark

Evening Hill

880 m

Aquarium

Oceanarium

4.3 km

Landmark

St Nicolas

1.5 km

Landmark

Brownsea Island Nature Reserve

2.2 km

Golf Course

Parkstone Golf Club

2.3 km

Landmark

Poole Harbour Watersports

1.4 km

Harbour

Bournemouth Pier

4.3 km

Landmark

All Saints Branksome Park

1.9 km

Beach

Branksome Chine Beach

2.2 km

Parking area

Branksome Chine Car Park

1.8 km

Landmark

Blake Hill Viewpoint

1.9 km

Landmark

Whitecliff Recreation Ground Play Area

2.4 km

Landmark

Church of St John the Evangelist

3.4 km

Church

Church of Saint Mary

2.4 km

Landmark

Sandbanks Ferry Terminal

2.2 km

Landmark

Guglielmo Marconi

2.2 km

Beach

Branksome Dene Chine Beach

2.2 km

Island

Brownsea Island Scout camp

3.5 km

Nearby

Church of the Transfiguration

260 m

Restaurants

Jazz Cafe

610 m

28 Shore Road Sandbanks

Terrace Bar at The Sandbanks

540 m

15 Banks Road The Sandbanks

Sandbanks Brasserie at The Sandbanks

680 m

15 Banks Road

Reviews and Ratings

Feedback from previous guests about their experience.

Parker

United Kingdom, March 2025

5.6/10

My stay at Harbour Heights Hotel was mostly enjoyable, boasting amazing views of Poole Harbour. The check-in process was quick, and the room was comfortable. However, I encountered some challenges with breakfast service being a bit chaotic at times, which detracted from the experience.

Rooms

8.0

I appreciated the spacious room with a lovely view. However, I noticed that some rooms might benefit from updated decor.

Service

6.0

While the staff were friendly and eager to help, I found the service at the restaurant slow during peak times, particularly at breakfast. There seemed to be some disorganization among the staff.

Location

9.0

The hotel's location is fantastic, with easy access to the beach and nearby attractions, making it perfect for exploring the area.

Dining

7.0

Breakfast had its moments. I enjoyed the hot dishes, but the service was inconsistent, with some delays and missed items. Lunch options were better, with positive experiences noted.

Facilities

7.0

The hotel offered decent amenities, but the absence of a gym was a letdown. I did appreciate the clean and spacious bathrooms.

John

United Kingdom, February 2025

5.2/10

I had mixed feelings about my stay at Harbour Heights Hotel. The location is really good with amazing views over Poole Harbour, which truly enhances the experience. However, I dealt with slow service in the restaurant and some aspects of the room felt dated. The breakfast was decent, but overall, I think a little more attention to details and service would elevate the experience to match the stunning views.

Rooms

6.0

I found the decor in my room to be acceptable, yet some elements felt worn and could use updating. The bed was comfortable, which was a relief.

Service

5.0

The service was hit-or-miss; at times, staff were friendly but during busier periods, they seemed overwhelmed, leading to slower service. I had a lengthy wait for drinks, particularly during the evening.

Location

8.0

The location is fantastic, sitting high above Poole Harbour with very nice views, making it perfect for relaxation and sightseeing. It's also conveniently close to the beach.

Dining

6.0

Breakfast was a cold buffet with plated hot options, which was reasonable but not extraordinary. The food at dinner didn't stand out much either, and I felt the service could be more efficient.

Facilities

6.0

Amenities were moderate; there were no significant issues, but I'd expected more from a hotel of this caliber, especially regarding the attention to cleanliness in some areas.

Charles

United Kingdom, January 2025

6.2/10

I was excited to stay at the Harbour Heights Hotel, especially for its amazing views of Poole Harbour and Brownsea Island, which did enhance my overall experience. However, the room felt quite tired with outdated fixtures and uncomfortable bedding, which detracted from the charm. Additionally, while the dining options had quality food, the service was chaotic and left me disappointed. Overall, it seemed the hotel needs to focus more on maintaining its facilities and improving the service to justify the prices.

Rooms

5.0

The sea-facing double room I stayed in had great views, but the furniture was worn out, and the bed was uncomfortable.

Service

5.0

While the staff were pleasant, the overall service feel was lacking, particularly during dining, with long waits and some orders not being as expected.

Location

8.0

The location near the beach and the beautiful views really stood out, making the proximity to local attractions convenient.

Dining

5.0

I had high hopes for the dining experience at the Ocean Palace, but the food was overpriced and poorly executed, which was truly disappointing.

Facilities

5.0

The cleanliness was adequate, but the facilities felt neglected and could use some updates to enhance the guest experience.

Isabella

United Kingdom, January 2025

5.0/10

My stay at the Harbour Heights Hotel had its highs and lows. The amazing views from my room were stunning, and the staff were generally friendly and attentive (which I appreciated given the circumstances). However, I found issues with the cleanliness and upkeep of the room, along with a poor breakfast experience. Overall, it felt like the hotel could use some improvements to reach its claimed standards.

Rooms

6.0

The room was tired and needed updating, with visible wear and tear, though it offered beautiful views. The bed was comfortable, which was a plus (but it was overshadowed by other issues).

Service

5.0

While the front desk staff were friendly, I faced challenges with communication regarding my complaints. Some staff members were abrupt, and it sometimes felt like they were disorganized (which led to confusion).

Location

9.0

The hotel's location offers fantastic views over Poole Harbour, which I loved, and it's conveniently situated near beautiful nature walks and local attractions (definitely a highlight).

Dining

6.0

The breakfast selection was quite disappointing (especially considering the hotel's status) and the pastries looked unappetizing. However, I did enjoy the evening dining experience, especially the lovely seabass I had at the fine dining restaurant.

Facilities

5.0

I appreciated the availability of Wi-Fi, although it was unreliable at times. Additionally, the hotel's decor felt dated, which somewhat detracted from the overall experience.

Sebastian

United Kingdom, January 2025

7.2/10

I recently stayed at Harbour Heights Hotel, and it had its ups and downs. The amazing views of Poole Harbour were absolutely stunning, making the experience nice. However, the room felt a bit cramped for two tall people like us, and the breakfast could use some improvement, especially regarding dietary options. Overall, I did enjoy my visit, but there are areas that need attention.

Rooms

7.0

The room had a beautiful view but was small and cramped, making it hard to move around comfortably. We also encountered some issues with the pillows and the noise from the room above, which disrupted our sleep.

Service

6.0

While the reception staff were friendly, there were moments when I felt service lacked attention, especially with minor issues in the room that didn't get addressed promptly.

Location

9.0

The hotel's location is fantastic, just a short walk to the beach with gorgeous views of the area. It's perfect for enjoying the natural beauty of Poole.

Dining

5.0

I was disappointed with the breakfast quality; there was a lack of fresh options catered to dietary needs, which really detracted from the start of my day.

Facilities

6.0

Amenities were adequate, but the room lacked a safe and tissues, which made my stay a bit less convenient.